AlgOR
(Algorithms On Request) service description and request form
AlgOR is a free service, with which we respond (as flexibly as possible) to the customer's request regarding the implementation of programming support for new devices into the current control program. This service can be used also to ask for new features of the control program.
AlgOR process is simple. You send to us a request for complete support of XXXX device in the control program (when it's possible, please supply a sample of the device too). After completion, we will inform you that the newest version of the control program is available. We also return borrowed sample(s). If your full satisfaction isn't possible (technically impossible to realize, extremely expensive, programming procedure isn't available, additional module needed), we promptly contact you and propose other suitable solutions.
Notes.
- AlgOR service is free of charge, therefore isn't possible to claim it.
- We endeavour to serve you quickly, but we can't guarantee that all AlgOR requests will be satisfied immediately.
- We reserve the right to set priority of jobs according to requests from all user.
- The users of the BeeHive4, JetProg and BeeProg+/BeeProg programmers will be served first. We also promise to add the support of chips, requested by these users on the best-effort basis.
- AlgOR service is related to the all ELNEC programmers.
Please use the following form to request to add an unsupported device into the control program or to request to add/change some feature of the control program. Fill out this form completely to provide us all necessary information about the chip you want to be supported. A complete form will receive higher priority than an incomplete form. The work may be delayed or stopped if a sample can't be supplied.
Fields marked with an asterisk (*) are required.
Notes:
- look please at latest list of supported devices before you send this request to us, because the chip, you want to be supported, may be already supported.
- in the case of sending samples, please attach to the package this declaration for customs: "Free sample(s), not for commercial sale. Value for customs purposes only: $10US"

