Mail to: Elnec - Technical support
Use please Device Problem Report Form, if any problem occurred during work with programmable device and/or ELNEC programmers.
Use please AlgOR Form, if you request to add unsupported device into control program or you request to add/change some feature of control program.
Use please this form only for the technical questions, uncovered by above mentioned forms. If you use - for example - this form for reporting the problem with programmer or programmed chip, you mostly provide us insufficient information only. It cause necessity to contact you again and ask for next information - usualy again by Device Problem Report Form form.
The lack of information cause - at least - a increasing of the time, necessary for handling of your request. Another words, we will handle your case after serving of other cases, where all necessary information are available.
Also the requests for new device support, sent by other way(s) than by AlgOR form, will be served after all requests, received by AlgOR form.
Thanks for understandings.